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Airtel Flags 9.6m Potential Spam Messages In Two Months

Thecabal by Thecabal
May 26, 2025
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Airtel Flags 9.6m Potential Spam Messages In Two Months
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Airtel Nigeria, a telecommunications service provider, says that its AI-powered Spam Alert Service has issued over 9.6 million spam alerts between March 13 and May 20, 2025.

Airtel Nigeria said this in a statement on Monday in Lagos.

It said that as part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyse traffic patterns and detect anomalies.

It noted that the AI had identified 9,667,008 SMS as potential spam messages in the two months of its launch.

According to the statement, the system flagged 528,080 on-net and 9,138,928 off-net numbers as suspected spam messages, highlighting the magnitude of the threat and effectiveness of Airtel’s advanced technology.

Commenting, Airtel Nigeria’s Chief Executive Officer, Dinesh Balsingh restated Airtel`s commitment to protecting its customers.

“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls.

“At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.

“We understand that trust is the cornerstone of digital communication. That is why we are invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data.

“As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience, “Balsingh added.

Balsingh said the spam alert service was part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country. (NAN)

 

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